Frequently asked

Everything you might wonder, answered.

Choosing a ring is a big, personal thing. Here is the honest detail behind every Beylora ring: the diamonds, the price, the making, and what happens after you order.

The diamonds

Is a lab-grown diamond actually a diamond?

Yes. A lab-grown diamond is pure crystallized carbon with the same physical, chemical and optical properties as one formed in the earth: the same fire, the same brilliance, the same hardness. It tests as a diamond on a jeweler’s tester, and every Beylora center stone is independently certified, so it is verified, not just promised.

Will anyone be able to tell?

No. To the eye, a lab-grown diamond is indistinguishable from a natural one. They share the same structure and catch light the same way. Telling them apart takes specialized equipment in a gemological laboratory, not a glance across a room.

Are they ethical and conflict-free?

Yes. Your diamond was grown in a lab, not pulled from the earth. No mine, no conflict, and nothing in its history you’d rather not know. For many of the people who choose Beylora, knowing exactly where their diamond came from is part of why it means so much.

What is your diamond quality standard?

Every Beylora center diamond is D color and VVS clarity, with Excellent polish and Excellent symmetry, and on round brilliants an Excellent cut grade as well. D is the highest color grade a diamond can receive, completely colorless. VVS means any inclusions are so slight that a trained grader has to work to find them under ten times magnification, and to your eye there is nothing to see. Your certificate will read VVS1 or VVS2, both inside the VVS band, and VVS2 is the floor we never go below. Excellent is what the report reads for both polish and symmetry.

D is the top of the color scale, and VVS sits high on the clarity scale, above VS and SI where most rings are set. We hold them on every ring, at every carat. Two carats, lab-grown, D color, VVS clarity, Excellent polish and Excellent symmetry, IGI certified: that is not our best ring, that is our smallest one.

Every center stone is hand-selected and checked before it is set, then independently certified by IGI, so the quality is documented, not just described. Your report number is checkable on igi.org.

The small accent diamonds, the pavé along a band or the stones in a hidden halo, are lab-grown too, and held to the same D and VVS standard. Diamonds that small are bought and set as a matched group rather than certified one at a time, so your IGI report is for the center stone, the way it is at every jeweler.

Which laboratory grades your diamonds, and can I check it myself?

Every Beylora center diamond carries its own IGI certificate, graded independently, stone by stone. IGI is independent of us: it has no ownership in Beylora and no stake in whether you buy. It is the laboratory the lab-grown trade grades to, and because the report is issued to the stone rather than to us, you are reading exactly the same grades we did. And your certificate is checkable, not just included: enter its report number on igi.org and IGI itself confirms your stone’s grades. How to read an IGI report.

Why do you show a cut grade on some rings and not others?

We show an overall cut grade only where the center diamond's grading report supports it. IGI grades the cut of round brilliants and fancy shapes, so the individual report is what matters. Polish and symmetry are separate grades; Beylora's lab-grown center diamonds have Excellent polish and Excellent symmetry.

Check the report for your center diamond. If its overall cut grade is not listed, we do not infer one from the finish grades.

The price

Is the price I see really the whole ring, or do costs get added later?

The price you see is the complete ring. The center stone, any accent stones, and the setting are all included together, with nothing added to the ring at checkout or after. We price it this way on purpose: no one should get to checkout and watch the number climb. The only things checkout can add are sales tax and, only if you choose it, $300 Rush delivery. What a complete-ring price includes.

The price seems low for a diamond ring. Is it too good to be true?

It’s a fair question, and the answer is simple: growing a diamond costs a fraction of what it takes to find and mine one, so the same D color, VVS clarity stone reaches you for less, with nothing about the diamond compromised. We did not choose a price and then find a diamond to fit it. We chose the grade first and then built the ring around it. Our rings start at $1,800 for the complete ring, stone and setting together. What a 2 carat lab-grown ring costs.

Can I pay over time?

Yes. Rings finance through Shop Pay Installments in 3, 6, or 12 monthly payments. Most ring plans carry interest; your rate comes from a quick eligibility check that does not affect your credit score (Shop Pay’s full range is 0 to 36% APR, and interest-free split payments apply only to items under $1,000). You’ll see your exact rate and monthly payment at checkout before you commit, and you can pay it off early at any time. Paying over time changes nothing about her ring: we make it with the same care, and it ships complete, never held back waiting on a final payment.

Your ring

How long until I receive my ring?

Each ring is made to order, which takes about 30 days from the day you order to the day it arrives: the time it takes to set your diamond into the metal you chose, made for you rather than pulled from a shelf. If you need it by a certain day, choose Rush at checkout: your ring is made and delivered by express in about 15 days, for $300. A Rush ring is the same ring, made to the same standards; your order simply goes first.

Which metals can I choose from?

Every ring is offered in white gold, yellow gold, and platinum, so you can match the metal to her everyday style. White gold and platinum read cool and bright; yellow gold is warmer and classic. If you’re unsure which she’d love, reach out and we’ll help.

How do I get the ring size right?

If the ring is for your own hand, any jeweler can size you in minutes, or use the measurement chart in our ring sizing guide. Buying it as a surprise? The same guide has three quiet ways to find her size without asking, and conversions from other countries’ sizing systems. Get as close as you can and don’t let it worry you: a size that’s slightly off is a small adjustment, and your first resize comes with $100 from us.

What if it doesn’t fit? Can it be resized?

Yes. If the fit isn’t quite right, the ring can be resized, and we send you $100 toward it at any jeweler you choose, one resize per ring. A trusted local jeweler is usually the quickest. Sizing a surprise is tricky for everyone, so get as close as you can and don’t let it worry you: a size that’s slightly off is a small adjustment, not a mistake. See our policies for the details.

After you order

What if my ring breaks?

If something goes wrong (a bent prong, a loose stone, a worn finish), stop wearing it and email us that day; a loose stone is how a diamond gets lost. Our lifetime repair guarantee covers one repair per ring for a flat $500, with no time limit. If a ring arrives damaged or is not what you ordered, we put it right at no cost. See our policies for the full details.

Can I track my order while I wait?

Yes. You can follow your ring the whole way: open Track Order at the bottom of any page, sign in with your email, and your order and its status are right there. Check in as often as you like.

What is your return policy?

If your ring isn’t quite right, you can return it within 30 days of the day it arrives, with a 20% restocking fee deducted from the refund. That fee is for a change of mind: if anything is wrong with the ring when it reaches you, we repair it, replace it, or refund you in full, and no fee is taken. The optional $300 Rush fee is nonrefundable on change-of-mind returns. We want you to see it in person, in your own light, before you decide it’s the one. Just reach out and we’ll walk you through it. The full details, including your prepaid return label, are in our refund policy.

How does my ring ship?

Your ring ships within the United States with full tracking, so you can follow it the whole way to your door. Standard shipping is free and fully insured, and your ring arrives about 30 days from the day you order; with Rush at checkout, about 15. We ask for a signature at delivery, so it’s never left sitting on a doorstep.

About Beylora

Where is Beylora located?

Beylora is a Utah company that sells online only, so there is no showroom or store. Every ring is made to order and ships free, insured, and signed for anywhere in the United States. More on our Utah page.

Do you have a store in Provo, Orem, or Salt Lake City?

No. Beylora is online only. If you live in Utah, your ring ships to your door free, insured, and signed for, in about 30 days, or about 15 with Rush. We host events in Utah Valley; the dates are on our events page.

Can I see a Beylora ring in person before I buy?

Not in a store, because we do not have one. Every ring page has a 3D view you can turn and a video, and you have 30 days from the day it arrives to see it in your own light and be sure.

Who is behind Beylora?

Beylora LLC is a Utah company founded and owned by Brooklin, Bailey, Joe and YoYo. Write to marketing@beylora.com and a real person answers.

Timing

I'm proposing on a specific date. When do I need to order?

Order about 30 days before the date, or about 15 days before with Rush at checkout ($300). The ring page shows the arrival date for an order placed today. If your date is closer than that, email marketing@beylora.com before you order and we will tell you honestly whether we can make it.

Can I get an engagement ring in two weeks?

Yes, with Rush: your ring is made in about 14 days and delivered the next day by express, for $300. It is the same ring to the same standard; your order simply goes first.

Will the package give away the surprise?

No. Your ring arrives in discreet outer packaging that gives nothing away, and a signature is required at delivery, so it is never left on a doorstep.

Still have a question? Email us. A real person will help you find the right ring.