Policies

Everything that happens after you order, in plain language. No fine print, no surprises.

Shipping

Standard shipping is free, fully insured, and tracked the whole way to your door. Every ring is made to order and arrives about 30 days from the day you order. If you need it by a certain day, choose Rush at checkout: your ring is made in about 14 days, then delivered the next day by express, for $300. We ask for a signature at delivery, so it’s never left sitting out.

30-day returns

See it in your own light first. If it isn’t the one, send it back within 30 days of the day it arrives and we’ll make it right. Just reach out and we’ll walk you through it.

Returns carry a 20% restocking fee, which is deducted from your refund. If you chose Rush delivery, the $300 Rush fee is not refunded.

That fee is for a change of mind. If a ring arrives damaged, faulty, or is not what you ordered, we repair it, replace it, or refund you in full, and no fee is taken.

Resizing, $100 from us

Fingers change, and a surprise size is a guess. If yours needs adjusting, we send you $100 to have it resized at any jeweler you choose. Your call, your jeweler. One resize per ring.

Cared for, for life

Wear it every day; that’s what it’s for. If something goes wrong (a bent prong, a loose stone, a worn finish), send it back and we’ll repair it for a flat $500, whenever it happens. There is no time limit: it can be next year or in twenty years. The guarantee covers one repair per ring.

Still have a question? Email us and a real person will help.